Being commercially savvy, agile and flexible in a consumer-led landscape

Best practices and opportunities in transforming business models for better customer and business outcomes

Conference | 20th - 21st February View Full Program
Pre-Conference Workshop | 19th February View Full Program 

Thriving in the NDIS brings together government, community and service providers to explore best practices and opportunities in transforming business models for better customer and business outcomes. 

With an estimated $83 billion needed to fund the NDIS between 2018 and 2022, the NDIS is one of the biggest social reforms in Australia that has improved the lives of more than 160,000 Australians since its rollout in July 2016.
Significant problems with the NDIS have however prevented service providers from expanding their operations to keep up with consumer demand. In fact, many providers have reported operating at a loss. To succeed in an increasingly competitive environment, providers must adopt new approaches and fundamentally transform their business models.
  • How to identify what your customers want and need? 
  • How to redefine and strengthen your value proposition? 
  • How to realise your value proposition and mission through your business model? 
  • How to effectively align your organisation to your business model? 
  • Join us to explore best-proven business transformation strategies to thrive in this new world of NDIS. 
Concession Rate 
We have special concession rates for people with disability and their family or carers (not tied to any disability service provider). For more information, contact  

NDIS Financial Sustainability: Making strategic business decisions

Pre-Conference Workshop | 19th February 2019 View Full Program 

Even though both Federal and State Governments are committed to supporting people with disability with a total funding of $83 billion over the next four years, providers cannot rely solely on government funding in this new market-led landscape.  

Navigate your way through the NDIS at this one-day workshop (19 February 2019) that focuses on making strategic business decisions to be financially sustainable. Drill down to what matters most – understanding NDIS pricing and costing and making it work for your business. Gain practical strategies to improve your organisation’s financial performance as you learn to make deliberate financial decisions that align with your organisation’s mission. 

Featured Speakers

Dr Bruce Bonyhady AM

Disability Reformer; Executive Chair and Director

Melbourne Disability Institute

James Manders

Founding Partner, Geodesic Partners; Member

NDIS Independent Advisory Council

Michael Rabbitt

Board Member

Physical Disability Council of NSW

Lizzie Adams

Chief Executive Officer

Goolburri Aboriginal Health Advancement

Dr Jennifer Fitzgerald

Chief Executive Officer


Ara Cresswell

Chief Executive Officer

Carers Australia

Mary Mallett

Chief Executive Officer

Disability Advocacy Network Australia

Kris Trott

Chief Executive Officer

Queensland Alliance for Mental Health

View all speakers

Why Attend? 

  • Chart the future of the NDIS with NDIS architect Dr Bruce Bonyhady AM – will we get there? 
  • Redefine your business models and value proposition to be financially sustainable with ConnectAbility, Warrina Services, Multicap and Civic.  
  • Identify service delivery gaps with Member of NDIS Independent Advisory Council, CEO of Enabler Interactive and Board Member of Physical Disability of NSW
  • Hear real-life lessons from Life Without Barriers, Helping People Achieve, Activ Foundation, Able Australia and Endeavour Australia on being agile and flexible in the NDIS.  
  • Assess the impact of the NDIS on carers from the Chief Executive Officer of Carers Australia. 
  • Uncover the deeper value that advocacy brings to the NDIS with Disability Advocacy Network Australia, ADA Australia and Nulsen Disability Service. 
  • Optimise workforce capability, productivity and capacity with Noah’s Ark, Community Services Industry Alliance, The Benevolent Society, Sylvanvale, YellowBridge QLD and AEIOU Foundation. 
  • Maximise the potential of the NDIS in caring for people with psychosocial disabilities with the Queensland Alliance for Mental Health the Queensland Mental Health Commission
  • Learn how Goolburri Aboriginal Health Advancement, CoAbility, Feros Care, Mind Australia and Ethnic Community Services Co-Operative are supporting the needs of a diverse community. 
  • Assess strategies in driving growth in disability housing and employment with Youngcare and Maxima. 

Who Should Attend? 

This conference has been specially designed for C-level Executives, Managing Directors, Directors, General/State/Regional Managers, People with Disability, Advocates, Carers, and Leaders from Government, Disability Service Providers, and Associations with responsibilities for:  

  • Disability Support 

  • Disability Services and Programs

  • Disability Strategy and Planning  

  • Finance and Operations 

  • NDIS Transition 

  • NDIS Service Delivery  

Who Should Sponsor

What solutions can your organisation offer our audience to address the following challenges:  

  1. What technology can be implemented to drive operational and workforce efficiency and productivity? 
  2. What data management/analytics tools can be utilised to help service providers make better strategic decisions? 
  3. What funding options can be accessed to reduce reliance on NDIS funding?
There is a limited number of event sponsorships and exhibit spaces available – all of which are tailored to assist your organisation in creating a platform to maximise exposure at the event, and creating the opportunity to gain direct and personal access to the audience. 


For specific details about speaking, sponsoring or exhibiting at the event, please contact Saul Dollimore on or +61 2 9188 8950 


Team Discounts




5%OFF 10%OFF 15%OFF


Pullman Brisbane King George Square

Conference Room: Kennedy Room 
Workshop Room: King George Room 

Ph: +61 7 3229 9111